Tommy Talk, home
Website Companion

Someone at the counter, even at midnight.

What is it?

A friendly character in the corner of your website who answers your visitors' questions at any hour, from the facts on your own website. Anything it can't answer, it emails to you.

It's Tommy Talk™, and it speaks the way your business does.

Hello! I know this website better than the person who built it. Well, nearly.Tom

Tom, a cheerful cartoon character with glasses and a navy blazer, holding out both hands as he explains
See it working

What your visitors see

A face in the corner of your website. Someone taps it, asks their question in their own words, and gets a straight answer from your facts.

When it doesn't know, it says so and sends the question to you, so nobody leaves empty-handed.

Ask Tom Harbour Bakes
  1. Visitor: Do you make gluten-free cakes?
  2. Tom: We do. There's a gluten-free lemon drizzle every day, and birthday cakes to order with a week's notice.
  3. Visitor: Could I have one for Saturday?
  4. Tom: That's sooner than I can promise, so I've sent your question to Sam. She'll email you back today.
An example: a made-up bakery's website, with its companion open in the corner.
What it does

Five jobs, done quietly in the corner of your website

  • Answers visitors any timeEvenings, weekends, bank holidays. People get a straight answer while they're still interested.
  • Built from your own pagesI read your website first, so it answers with your facts, prices and opening hours, not guesses.
  • Talks like your businessFriendly, formal, a bit cheeky: it speaks the way you do, with a character to match.
  • Emails you anything it can't answerIt sticks to your facts. When it doesn't know, it says so and sends the question to you.
  • Monthly question reportsSee what people really ask, so you know what to put on your website next.

This is me, live on this website. Click my face in the corner and ask me something.

Tom, full length in his navy blazer, pointing down towards the bottom right corner of the page
Have a go

Try it now

  1. Click Tom, bottom rightHis face is in the bottom right corner of every page. Click it to open the chat.
  2. Try a questionOr tap one of these to ask it for you:
  3. Or scan the sign with your phone cameraIt opens Tom's shop window page, just as it would for someone passing a closed shop. Tom's window sign: 'Closed? Ask us anyway.' with a QR code. Opens his shop window page.

Another example

Meet Tom on tomchard.uk

Tom is my own companion. He sits in the corner of tomchard.uk, waves when you arrive, and answers questions about web design, prices and how I work. He's live right now.

  1. Open tomchard.ukIt opens in a new tab.
  2. Click Tom's face, bottom rightAsk what a website costs, or how long one takes.

That's me on tomchard.uk. Click my face in the corner and ask me something awkward.

Tom, in his navy blazer, waving
Price

Plain figures

£950 to set up

Reading your website, making your character and voice, and putting it live. £750 if I'm also building your website.

£45 a month to keep it running

No contract, cancel any month. Hosting, the AI, monthly question reports and updates. A Shop Window Guide is included at no extra monthly cost.